Privacy Policy

Liam’s Group Privacy Policy

1. Introduction

Liams Group ("We") respect and are committed to protecting and respecting your privacy. This policy outlines our commitment to comply with the Protection of Personal Information Act (POPIA) and other applicable data privacy and security requirements in South Africa.

2. Scope

This policy applies to all employees, contractors, and third-party service providers who handle personal data on behalf of Liams Group within South Africa.

3. Definitions

  • - Personal Information: Information relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person.
  • - Processing: Any operation or activity concerning personal information, including collection, storage, use, dissemination, and destruction.
  • - Data Subject: A person to whom personal information relates.

4. Information We May Collect

  • We may collect and process personal information received from our customers, and data providers. This includes:
  • - Information provided via forms, phone, email, or other correspondence.
  • - Information provided to third-party customers where we act as subcontractor, including registration details, subscription services, orders, web chats, competitions, promotions, or surveys.
  • - Information such as name, address, email, phone number, financial, credit, and other pertinent information related to products or services of customers or end customers.

5. Lawful Bases for Processing

  • - Consent: Obtain explicit consent from the data subject where required.
  • - Contractual Necessity: Process data as necessary for the performance of a contract.
  • - Legal Obligation: Process data as required by applicable law.
  • - Legitimate Interests: Process data based on legitimate interests, provided these are not overridden by the rights of the data subject.

6. Uses Made of the Information

  • We use information held about the customer in the following ways:
  • - To fulfill obligations from contracts between Liams Group and an end customer or our customers.
  • - To provide the customer with information, products, and services requested from Liams Group or our customers.
  • - To share your details with our customers and any end customers for whom we provide subcontracted services.
  • - To provide the customer, or permit selected third parties to provide the customer, with information about goods or services of interest.

7. Disclosure of Your Information

We may share the client's information with selected third parties including business partners, suppliers, customers, end customers, and other subcontractors for contract performance. We may also disclose your information to third parties to comply with legal obligations, enforce agreements, or protect rights, property, or safety.

8. Where We Store Your Personal Information

Data collected from the client may be transferred to and stored at destinations outside South Africa. It may be processed by our customers and end customers in jurisdictions such as Australia, New Zealand, UK, and the USA. We take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy and any specific customer requirements.

9. Data Subject Rights

  • - Right to Access: You, the client, has the right to request access to your personal information.
  • - Right to Rectification: You, the client, can request correction of inaccurate or incomplete personal information.
  • - Right to Erasure: You, the client, can request deletion of your personal information under certain conditions.
  • - Right to Restriction of Processing: You, the client, can request the restriction of processing of your personal information.
  • - Right to Object: You, the client, can object to the processing of your personal information in certain circumstances.
  • - Right to Withdraw Consent: You, the client, can withdraw your consent for processing at any time.

10. Information Security

We, Liams Group, implement appropriate technical and organizational measures to safeguard personal information against loss, damage, unauthorized access, processing, and destruction.

11. Privacy by Design and Default

We, Liams Group, integrate data protection into the design of our systems and processes, ensuring that, by default, only necessary personal information is processed.

12. Governance and Accountability

  • - Information Officer: Appoint an Information Officer responsible for compliance with POPIA and ensure they have the necessary resources and authority.
  • - Record Keeping: Maintain records of processing activities.
  • - Regular Audits: Conduct regular audits to ensure compliance with data protection policies and laws.

13. Employee Training

We, Liams Group, regularly train employees on data protection principles, policies, and practices to ensure ongoing compliance.

14. Changes to Our Privacy Policy

We, Liams Group, may update this privacy policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

15. Contact Information

For questions or concerns about this policy or our data protection practices, please contact our Information Officer at [Information Officer Contact Information].